We provide multilingual intake services to guide individuals through the voluntary return process. Our trained specialists offer personalized consultations to explain program benefits, eligibility, and next steps. For government agencies, we offer call center services, case intake processing, and informational support to streamline voluntary departures.

We work closely with home country consulates to secure passports, emergency travel documents, and necessary approvals for departure. Our team ensures that individuals have the proper identification and paperwork, reducing delays and making the transition home as smooth as possible.

We coordinate all aspects of travel arrangements, including flight bookings, ground transportation to departure hubs, and secure transfer procedures. For government agencies, we offer logistical planning, group travel coordination, and escorted departure services to facilitate efficient repatriation.

Before departure, individuals may require health screenings, medical documentation, or vaccinations to meet international travel requirements. Our licensed providers conduct fit-for-travel evaluations, ensuring all medical concerns are addressed before departure. If needed, we also arrange short-term medication supplies.

Each participant is assigned a dedicated case manager who oversees the entire process, from intake to successful return home. Case managers coordinate with consular offices, assist with legal case closures, and provide ongoing support to ensure a smooth and dignified transition. For governments, our case management services ensure compliance, documentation tracking, and reporting metrics for program oversight.

We oversee the logistical distribution and tracking of financial or in-kind incentives provided to individuals upon their return home. Our team ensures that incentives—such as travel stipends—are properly allocated, documented, and disbursed according to program guidelines. For government agencies, we provide transparent reporting and compliance oversight to ensure funds are used effectively and meet policy objectives.